Tham khảo Hành vi tổ chức

  1. Moorhead, G., & Griffin, R. W. (1995). Organizational behavior: Managing people and organizations (5th edition). Boston. Houghton Mifflin, (p.4)
  2. Management which is the process of stated Objectives, Planning, Organizing, Directing, Controlling, and Staffing to achieve stated (formalized) objectives. Wagner, J. A., & Hollenbeck, J. R. (2010). Organizational behavior: Securing competitive advantage. New York: Routledge.
  3. Simms, L.M., Price, S.A., & Ervin, N.E. (1994). The professional practice of nursing administration. Albany, NY: Delmar Publishers. (p. 121)